If the problem is not fixed, you can contact support. If the problem is fixed, you are finished with this article. Click Yes if you are asked to confirm that you want to delete the key.Ĭheck whether the problem by opening a documetn in Word 2007. HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Word\DataĬlick Delete. Locate and right-click the following registry subkey: Shut down Word and any other Office programs. This might occur when Word is having some trouble reading the contents of a document, or if the.
#Word 2016 crashes when opening 97 2003 document how to
For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:ģ22756 How to back up and restore the registry in WindowsTo fix this problem, follow these steps: Another common issue with Microsoft Word is that it might crash or freeze when opening a document. Then, you can restore the registry if a problem occurs.
For added protection, back up the registry before you modify it. Therefore, make sure that you follow these steps carefully. However, serious problems might occur if you modify the registry incorrectly. Important This section, method, or task contains steps that tell you how to modify the registry. Next, go to the " Did this fix the problem?" section. Note if you are not on the computer that has the problem, save the Fix it solution to a flash drive or a CD and then run it on the computer that has the problem. However, for some languages, the wizard text may be in English Note this Fix it solution works for all languages.
To fix this problem automatically, click theįile Downloaddialog box, and then follow the steps in the Fix it wizard. If you prefer to fix this problem yourself, go to the " Let me fix it myself" section.
To have us fix this problem for you, go to the " Fix it for me" section. Additional information about the problem: